Why Plumbers Switch to Amy
Emergencies Don't Wait for Business Hours
Burst pipes at 2 AM. Sewer backups on Thanksgiving. The plumber who answers first gets the job and the referral. Amy never clocks out.
Your Hands Are in a P-Trap
You can't answer the phone mid-repair. By the time you call back, they've already booked someone else. Amy handles it while you work.
Know Which Jobs to Run To
Active flood or dripping faucet? Water heater or sewer line? Amy triages every call so you know which ones need you now.
Everything Amy Does for Plumbers
Bilingual: English & Spanish
Amy speaks both fluently. Never lose a lead to a language barrier.
Emergency Escalation
Active floods, gas smells, and sewage backups get flagged to your phone immediately.
Job Detail Collection
Problem description, property type, access info. Amy gathers everything before you call back.
Books Service Windows
Amy schedules appointments based on your availability and routes. No phone tag.
Answers Every Call, Day or Night
No voicemail, even when the phone is ringing off the hook. Amy picks up nights, weekends, and during busy surges.
Sounds Like Your Office, Not a Robot
Natural and friendly, and set up with your services, pricing, and service area. Callers hear a helpful person.
Live Transfer When It Matters
Complex, high-value, or urgent calls can go straight to you. Everything else, Amy handles.
Follow-Ups That Don't Get Lost
If a call can't be booked, Amy creates a follow-up for the right person on your team and you can see it got done.
See Every Call
Who called, what they wanted, what Amy did, and which calls could become new business.
Built for Plumbing Companies That:
- Get emergency calls at all hours
- Can't answer mid-repair
- Want to be the first to pick up, every time
- Run lean without a dedicated receptionist
- Need to triage urgent vs. routine calls
What Amy Asks Your Callers
Every detail you need, collected before you call back
"What's the plumbing issue?"
Scopes the job type
"Is there an active leak or flooding?"
Urgency triage
"Residential or commercial property?"
Routes to the right crew
"What's the property address?"
Scheduling & dispatch
"Have you had this issue before?"
Identifies recurring problems
The Cost of Missed Calls
Most inbound calls are worth hundreds to thousands of dollars, from $200–$500 service calls up to $1,500+ emergencies. Miss just 2–4 real opportunities per week and that's $3K–$10K+ per month in lost revenue, depending on your close rate and job type.
Missed Calls
Avg Job Value
in revenue walking out the door
Calls Answered
Monthly Revenue
Trusted by Plumbing Professionals
Your data stays private and secure
Real-time call summaries sent to your phone
Amy learns your business, your services, pricing, and service area
Handles multiple calls at onceno more busy signals
Frequently Asked Questions
Can Amy handle emergency plumbing calls?
Yes. Active leaks, flooding, and gas smells get escalated to your phone immediately.
Does Amy sound like a robot?
No, she sounds natural and conversational. Most callers think they're speaking with your office staff.
Can Amy schedule appointments?
Yes. She books service windows based on your availability and routing rules.
Can I customize what Amy asks?
100%. We configure her with your services, pricing, service area, and triage rules.
What happens with complex calls?
Amy can transfer live to you, or create a follow-up task routed to the right person in your shop, like an on-call plumber for anything urgent. You'll see it got picked up, not just logged in a notebook.